Concerned about the protection of your privacy, WECASHUP (service of INFINITY SPACE) undertakes to ensure the best level of protection of your personal data in accordance with the French Data Protection law of 6 January 1978 and the General Data Protection Regulation of 27 April 2016
WeCashUp’s privacy policy allows you to learn more about:
At INFINITY SPACE, we are concerned about preserving and guaranteeing the confidentiality, integrity and availability of your personal data. Thus, take the time to read our privacy policy carefully and if you have any questions, please do not hesitate to contact us.
You can consult the list of the treatments which concern you by contacting the Data Protection Officer (DPO) of the SAS INFINITY SPACE:
To learn more about your rights and duties, you can also consult the website of the « Commission Nationale de l’Informatique et des Libertés » www.cnil.fr. WECASHUP has been registered at the CNIL under the following number: S5v1956417G.
Overall, personal data are collected by INFINITY SPACE, 45 rue Frédéric Joliot Curie, 13013 Marseille – France.
We collect your data when:
Personal data are the information that can be used to identify you. The data we collect is used to significantly improve our services as well as the satisfaction of our users.
This data is collected as follows:
All this data will be used on the one hand to adapt our contents and services to your needs, and on the other hand to compile statistics on the use of our services in order to make them more relevant.
The data that we collect may be shared with our acquiring banking partners to comply with local regulations of the countries that we cover for (but not limited to) Know Your Customer (KYC), Anti-Money Laundering (AML) and Counter Terrorism Financing (CTF). The data collected from users and shared with partners could also be used for user profiling, fraud detection, business intelligence, ad retargeting etc.
INFINITY SPACE (WeCashUp) is not a Financial Institution and your money never flow through us. We work as mandate with leading global acquiring financial institutions (Banks, Microfinance Organizations, Mobile Money Operators etc) in the countries we operate in and these banks need to monitor transaction data to comply with the local central banks regulations.
The legal basis for this data processing is consent given by the users and/or performance of the contract signed with the acquiring financial institutions.
If the user fails to provide the personal data requested, that user may not be able to use our services and may not be able to withdraw his/her money from our acquiring financial institutions.
We use the data collected to provide services, to protect our users while minimizing loss and damage, to promote and improve our services and products.
We may use your personal data to:
Any use of data for purposes other than those set out in these Privacy Rules will require your explicit consent.
The WeCashUp mobile app needs your permission to identify which people in your contact list is already using this app, and to help you engage in discussions and financial transactions with them in our chat feature more easily by collecting and uploading your contacts list information to our servers in background even when the app is closed or not in use. We do not sell your data to third parties.
The app needs your permission to read SMS information to secure your sensitive transactions by reinforced 2-factor authentication by receiving SMS with random codes processed to authenticate you. It may also collect, process and upload some of your financial transaction related SMS information to our servers in background when you have an internet connection even when the app is closed or not in use to speed up transaction processing delays. If you have no internet connection, all the processing is done locally on your phone but may take a while. We do not sell your data to third parties.
Prominent disclosure:
WeCashUp leverages the Android Accessibility Services API to automate and simplify the dialing and execution of
complex manual and time-consuming USSD and SMS-based transactions for innumerate under-served users living
with disabilities, vulnerable populations, illiterate users in rural areas and places where there is no internet
connection in Africa. We want to make sure that no-one is left behind to maximize our financial inclusion and impact.
When using our services, we want you to have access to your personal information. In the event of an error or change, we make sure that you can update or delete them quickly. Before responding to a request to update your personal information, we may ask you to identify yourself.
We reserve the right to refuse any unreasonable request due to its repetitive or systematic nature, any request requiring unreasonable technical efforts, compromising the confidentiality of third party data, or difficult to implement.
The right of access to and rectification of data constitutes a free service, except in the case where this service would involve an unreasonable effort. We take every precaution to protect the data managed within the framework of our services against accidental or deliberate destruction. As a result, even when you delete data used by our services, we do not immediately remove residual copies from our active servers or backup systems.
INFINITY SPACE does not sell, or rent personal data to marketing agencies or non-partner third parties.
We only disclose your personal data to third parties or organizations in the following circumstances:
Protect against any infringement of Infinity Space’s rights, property or security.
However, we may publicly share information that does not personally identify the user, such as information about usage trends of our services.
We may disclose your personal information if required by law, regulation, or other legal subpoena or warrant. We may also disclose your personal information to a regulatory or law enforcement agency if we believe it to be necessary to protect the rights, property, or personal safety of WeCashUp, its customer or any third party.
We make every effort to ensure the security of your data against unauthorized access, modification, disclosure or destruction by:
Persons involved in the determination of a processing operation are subject to strict confidentiality obligations and may be subject to disciplinary sanctions, including dismissal in the event of failure to comply with those obligations.
In doing so, WeCashUp implements commercially reasonable technical and organizational measure to protect your personal data against abuse and loss. We store such data in secure environments. We provide training to our employees on data protection best practices.
Not being able to guarantee “zero” risk in the storage or transmission of your data, we invite you to contact us immediately if unfortunately you have the impression that the security of your account has been compromised.
Our acquiring financial partners generally operate in Africa, America, Asia, Oceania and Europe.
If you are a merchant based in Europe and targeting clients outside of the EEA, your data may be transferred to our acquiring financial partners who need to know you to collect payments on your behalf (KYC, AML, CTF etc.) and comply with the local regulations.
If you are a merchant based outside of the European Union (EEA) and targeting clients inside the European Union (EEA), your data may be transferred to our acquiring financial partners who need to know you to collect payments on your behalf (KYC, AML, CTF etc.) and comply with the local regulations.
This section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We will retain your personal data as follows:
In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, the default period of retention will be at least 5 years.
Notwithstanding the other provisions of this Section 7, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.
We will notify you of significant changes to this policy by email.
Your principal rights under data protection regulation are:
The personal data that we automatically collect (such as the IP address and cookies) enables us to compile statistics relating to the consultation of the web pages of the Services and to link them to your user account. You have the right to object to this treatment by clicking HERE.
The personal data will also be used to adapt the advertising content inserted in our Services to your interests and, possibly, your location. You have the right to object to this treatment by clicking HERE. This opposition will have to be renewed on your various terminals.
You may exercise these rights at any time in the following manner:
Our data protection officer contact details are:
You can consult the list of the treatments which concern you by contacting the Data Protection Officer (DPO) of the SAS INFINITY SPACE:
To learn more about your rights and duties, you can also consult the website of the « Commission Nationale de l’Informatique et des Libertés » www.cnil.fr. WECASHUP has been registered at the CNIL under the following number: S5v1956417G.